EOD Thoughts: 01.06.2021

I live in a really small town, like the population is under 50. I pay $110 for crappy wifi currently because there was no other option, but a new company with fiber optics has come to town to install better wifi. I got a flyer on my porch and instantly hopped ON IT

I emailed the guy whose name was on the flyer and he replied saying he would make a trip out to our town to get me signed up and ready to go once the installation in town was finished.

Usually I’m nervous in these situations because I feel like I’m totally socially awkward, but this guy (his name was Brad) was SO NICE – like above and beyond nice.

Dylan and I once went to a concert and when we got back to the hotel room afterwards, we decided to order pizza (doesn’t everyone?). I was online and the pizza place was offering a deal IF you ordered online. Of course with my luck, the online ordering wasn’t working so I called the store to see if they’d still honor the online price (I still very much wanted the pizza). They did honor the price and the guy I spoke to on the phone was really polite. I asked his name and went on their website again to tell their corporate office that they had a very respectful employee.

I think it’s SO important to acknowledge and show appreciation for people who excel in customer service. It’s just one of those jobs that isn’t always easy. I have a lot of respect for anyone who has to deal with other humans all day long 🤨

That’s the same reason I always try to make eye contact and smile at whoever is working the fast food drive up window.

We all know how exhausting work is and how we often feel like we don’t get any appreciation. It’s nice to be complimented and I think it means even more when a STRANGER goes out of their way to recognize your efforts.

So Brad… if you’re reading this, I sent your corporate office a message about how amazing your customer service was. I hope they relay the message back to you and it makes you smile 😊

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Tonight’s Reflection Quote: